At the beginning of the health crisis, organizations were focused on business continuity, employee welfare and productivity, but as we look toward the “next normal,” sustainability efforts will accelerate in the same way remote work has.

While insisting that it "recognizes the integral role that service animals play in the lives of many individuals with disabilities," the Transportation Department said in a statement that its proposed rule is aimed at "reducing the likelihood that passengers wishing to travel with their pets on aircraft will be able to falsely claim their pets are service animals.".