Woman whose dog died moved by kind act after trying to return dog food

Woman whose dog died moved by kind act after trying to return dog food

Anna Brose took to Twitter on 15 June to share an interaction with online pet food retailer Chewy after inquiring whether she could return a bag of food after the death of Gus. The Wisconsin-based artist explained that Chewy’s customer service recommended she donate the unopened bag to a shelter, rather than returning it.

Woman whose dog died tries to return unused pet food — and gets a sweet surprise

Woman whose dog died tries to return unused pet food — and gets a sweet surprise

They 1) gave me a full refund, 2) told me to donate the food to the shelter, and 3) had flowers delivered today with the gift note signed by the person I talked to??".

Powerline falls on kennels killing 13 pedigree dogs during Storm Dudley

Powerline falls on kennels killing 13 pedigree dogs during Storm Dudley

A full investigation is now underway by Northern Power Grid (Picture: Cuckavalda Gundogs) A powerline of 11,000 volts was brought crashing down onto the runs where the dogs were kept (Picture: North News and Pictures)All of the dogs killed in yesterday’s accident were aged between seven months and six years.

Covid-19 issues behind record high in complaints to firms, survey finds

Covid-19 issues behind record high in complaints to firms, survey finds

The top 10 included Pets at Home, first direct, Saga insurance, Timpson, Skoda UK, Nissan and Greggs.

Meet the 'AdvoCat' who fosters and celebrates cats with disabilities

Meet the 'AdvoCat' who fosters and celebrates cats with disabilities

Because of her compassion and creativity in caring for kittens with special needs, Kris Kaiser was named "AdvoCat of the Year" in Arm & Hammer Cat Litter's 2021 Unsung Heroes Awards.

Chewy sends pet paintings to keep customers from straying

Chewy sends pet paintings to keep customers from straying

But it typically sends them out to those that have pet photos on their Chewy account or have shared one with a customer service agent.Chewy says it rejects artwork that doesn’t look enough like the pet or sends it back to be reworked.

Artist makes incredible felt models that look like tiny versions of people’s pets

Artist makes incredible felt models that look like tiny versions of people’s pets

Alyson Gurney, 24, from Washington, DC, makes the felt sculptures looking at pictures that are sent in from customers.The artist said: ‘My favourite part of the whole process is receiving pictures of the real pets with their little felted friend.

Soda the boxer dog delivers wine to help customers maintain social distancing

Soda the boxer dog delivers wine to help customers maintain social distancing

Now he’s bringing wine to customers to allow them to stick to social distancing rules and stop the spread of coronavirus .After making his deliveries, Soda is rewarded with some loving petting and his favorite treats.

Etsy is selling personalised plant pots which feature your dog’s face

Etsy is selling personalised plant pots which feature your dog’s face

These will definitely cheer you up (Picture: Meow3DStore/Etsy)If online shopping is helping you through this challenging time, then we’ve found a product that is guaranteed to put a smile on your face – a personalised puppy plant pot.

These slippers look EXACTLY like your pet — and we're mesmerized

These slippers look EXACTLY like your pet — and we're mesmerized

Cuddle Clones offers a unique range of custom products that look exactly like your pet — and it's honestly incredible. Custom Pet Print Coffee Mug, $25 (usually $50), Cuddle Clones Custom Pet Print Coffee Mug $25.00 An adorable mug with your family's pet on it would be a great addition to any kitchen.

Chewy Customer Service Stories: Meet Taina

Chewy Customer Service Stories: Meet Taina

Chewy Customer Service Stories: Meet Taina “I get the same homey experience from the pet store that I do here at Chewy,” Taina says.

Chewy Customer Service Stories: Meet Kaitlyn

Chewy Customer Service Stories: Meet Kaitlyn

While all our customers love their pets like family, Kaitlyn said it’s important to remember that each pet is different, and that you never know who you will be helping when you pick up the phone.

Chewy Customer Service Stories: Meet Errin

Chewy Customer Service Stories: Meet Errin

Errin started her Chewy journey in January 2018 as a customer service representative. Working in customer service, you do encounter a lot of people who have lost their pet and they have to cancel their autoship or they have to make a return.

10 best gifts for animal lovers

10 best gifts for animal lovers

Whether it’s something to wear, eat, use or just look at, we’ve trawled the web and hunted through the stores to find the most adorable animal-themed gifts around. The Verdict: Best gifts for animal lovers

Is your dog fat? Fitness trackers help put fat pets on a diet

Is your dog fat? Fitness trackers help put fat pets on a diet

He moved to San Francisco for three months, tracked down Czech manufacturers and a customer service subcontractor.Owners willing to splurgeTwo years later, production and sales of the Actijoy fitness trackers have begun, with one unit costing about $300.